Legal

Privacy Policy

Last updated: 25 March 2026

1. Introduction

Recava ("we", "our", or "us") is a club management platform based in Australia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at recava.app and my.recava.app.

By using Recava, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our service.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Your name
  • Email address
  • Password (stored securely using industry-standard hashing)

Club and Member Data

When you use Recava to manage your club, we store the data you choose to enter, such as club details, member information, meetings, tasks, and other content you create within the platform.

Automatically Collected Information

We may collect certain information automatically when you use our service, including:

  • Device and browser information
  • IP address
  • Pages visited and features used
  • Date and time of access

Note: We do not currently use third-party analytics services, but we may add them in the future. This policy will be updated accordingly.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Recava service
  • Process your account registration and manage your account
  • Respond to your inquiries and provide customer support
  • Send you service-related communications (e.g., account verification, security alerts)
  • Improve and develop new features for our service
  • Detect, prevent, and address technical issues or security threats

4. Data Storage and Security

Your data is stored on secure servers provided by our infrastructure partners. We use encryption in transit (HTTPS/TLS) for all data transmitted between your browser and our servers.

While we implement reasonable security measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

We use third-party service providers to help operate Recava, including for authentication, database hosting, and infrastructure. These providers may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Retention

We retain your account information and club data for as long as your account is active or as needed to provide you with the service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access - You can request a copy of the personal data we hold about you
  • Correction - You can request that we correct inaccurate or incomplete data
  • Deletion - You can request that we delete your account and associated data
  • Data Portability - You can request your data in a machine-readable format

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Children's Privacy

Recava is designed for use by students, which may include individuals under the age of 18. We collect only the information necessary to provide our service. We do not knowingly collect sensitive personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [email protected] and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. Our service providers operate globally. By using Recava, you consent to the transfer of your information to these countries.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also notify you by email.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: